Fault Management - Ticket Example

Sample opening ticket

Fix sshd on T2 instructor machines 6

Area Queue

none afnog-noc

Requestors Owner

pfs@cisco.com inst

Status Last User Contact

resolved Wed Jun 11 17:02:21 2003 (30 hr ago)

Current Priority Final Priority

1 1

Due

No date assigned

Last Action

Wed June 11 17:02:21 2003 (30 hr ago)

Created

Mon June 9 14:08:08 2003 (2 days ago)