Fault Management - Ticket Example
Sample closing ticket
- includes previous ticket contents plus resolution
Users on the laptop station minihub are not getting correct DHCP responses. No gateway or DNS entries are returned.
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'inst' (AFNOG Instructors) –
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There have been several issues. First, the Cisco config-switch was set so the box would forget it's config on a power cycle (and we've had a few). Second, I made a typo when I cleaned up a DNS file. Things *should* be working now (famous last words). Resolving this till I hear otherwise.
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