Fault Management - Ticket Example

Sample opening ticket

Fix sshd on T1 instructor machines 6

Area Queue

none afnog-noc

Requestors Owner

B.Candler@pobox.com inst

Status Last User Contact

resolved Mon May 7 17:02:21 2001 (30 hr ago)

Current Priority Final Priority

1 1

Due

No date assigned

Last Action

Mon May 7 17:02:21 2001 (30 hr ago)

Created

Sat May 5 17:08:08 2001 (3 day ago)