Available Documents

This presentation references several documents that you can use as you see fit. These include:

• Setting Up a Functional Support Organization: http://www.nsrc.org/helpdesk/creating.html

• Web Request Tracker Installation Notes:http://www.ws.afnog.org/

• CD-ROM Installer Practical Creation Tipshttp://www.nsrc.org./helpdesk/cdr.html

• And, Even More Information:http:/nsrc.org/helpdesk

Most documents will end up at www.ws.afnog.org

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