More things you can do!
educate your NOC
- provide adequate documentation
- escalation procedures
register your routers in DNS
- traceroutes easier to follow
coolbeans% traceroute www.above.net
traceroute to www.above.net (207.126.96.163), 30 hops max, 40 byte packets
1 eth0-2.michnet1.mich.net (198.108.61.1) 1.074 ms 0.888 ms 0.696 ms
2 hssi1-0-0.msu.mich.net (198.108.22.102) 77.602 ms 75.356 ms 12.437 ms
3 aads.above.net (198.32.130.71) 9.981 ms 15.098 ms 11.342 ms
4 chicago-core1.ord.above.net (209.249.0.129) 9.634 ms 9.834 ms 9.590 ms
5 sjc-chicago-oc3.above.net (209.249.0.125) 71.261 ms 71.232 ms 71.305 ms
6 main2-core1-oc3-3.sjc.above.net (209.133.31.97) 123.499 ms 71.512 ms 71.8
7 www.above.net (207.126.96.163) 72.861 ms 72.624 ms 74.529 ms